Return & Refund Policy

Return & Refund Policy

Thanks for shopping at ShopTopDog.in If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have ​30 (or whatever is decided)​ calendar days to return an item from the date you received it.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7 days of receipt of product at our warehouse.

Shipping

The Buyer will bear the shipping cost of returning the item.
Shipping costs are non-​refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund, in case the shipping cost is not paid by the buyer while returning the product.